Politique d’expédition

We are thankful for your trust and continuous support. Please read through the information related to order handling, logistics delivery and relevant charges below for a pleasant and trouble‑free shopping journey.

Shipment Origin & Order Processing Lead Time Every customer order will be dispatched from our United States warehouse to maintain reliable product quality. Order processing will be completed within 1‑2 business days, excluding weekends and public holidays.

Domestic Delivery (Orders within the United States) We cooperate with leading domestic logistics providers such as UPS, FedEx and USPS to deliver items quickly. Delivery Period: Orders shipped to US addresses will arrive in 3‑5 business days. Tracking Service: A tracking code will be sent to your email address once your goods leave our warehouse.

International Delivery (Orders outside the US) We team up with worldwide logistics operators including DHL, FedEx and UPS to complete cross‑border shipments. Delivery Period: International parcels normally take 7‑15 business days to reach recipients. Customs Clearance & Delivery Note: Total delivery speed is affected by customs procedures of the receiving country. Minor hold‑ups might happen, yet full tracking information will still be supplied.

Customs Duties and Import Levies Our pricing applies the DDP all‑inclusive solution that covers all customs duties and import‑related taxes. You will not need to make any extra payments when receiving your package.

Order Tracking Methods Email Updates: Complete shipment tracking information will be delivered to your email inbox. Dual Tracking Options: Monitor your shipment status using the link inside the notification email or by visiting the carrier’s official webpage.

Important Shipping Reminders Double‑verify the accuracy of your delivery address to prevent delivery failures or returned parcels. Reach our support team right away if your package gets damaged during transit or suffers delays longer than 10 days.

Customer Service Contact Feel free to get in touch with our service team for any inquiries or service demands: Email: ashiruhashimubali@gmail.com Response Standard: We send replies to all customer messages within 24 hours.